While focusing on the detail of the everyday clean we endeavour to give the customer more than they expect.
SERVICES
Welcome to Doig’s Cleaning & Maintenance
OUR MISSION
To manage, maintain, and present our Client’s properties in their most favorable light.
CULTURE
DCM focus on:
Self Development
Self Esteem
Positive Input both at Work and Elsewhere
Pride ourselves on Excellence
Positive Recognition
We do not lay blame or make excuses
While focusing on the detail of the everyday clean we endeavour to give the customer more than they expect.
We also work on the bigger picture.
How can we improve our service?
We want to be aligned with the best
WHAT DCM CAN OFFER
We offer a complete property and Asset Maintenance service
“From the Kerb line to the Roof Line”
We can source all types of property maintenance services including:
Concrete Washing
Graffiti Removal
Carpet steam Cleaning
Hard Floor Restoration
We can also offer Garden Maintenance, Landscaping Services & Garden Cleanup
Fully uniformed staff with full security Clearance
We ensure that Maintaining your Property & Assets is one part of your business that you don’t have to worry about
HISTORY
We have staff with over 10 years experience in the Cleaning Industry
We have cleaned in all styles and facets of cleaning:
Food manufacturing
Hospital grade operations
Shopping Centres
Schools & Colleges
4 ½ star Hotels
Luxury Bed & Breakfasts
Fully Licensed Hotels & Clubs
Churches & Church Halls
Supermarkets
Swimming Pools & Gymnasiums
We promote a very positive outlook, a positive attitude & a caring family atmosphere
We look forward to importing these values from our business into your Business
OUR GREATEST ASSET—PEOPLE
Our People are our greatest asset
We encourage self-development, training & positivity both in the workplace & elsewhere
We build self-esteem and encourage & elevate our people to the next level.
TRAINING
No need to spend your time training in house staff in all the intricacies of the cleaning industry.
All DCM’S staff are fully trained in all facets of cleaning
Our Cleaners either already have or are studying Certificate 2 & 3 Asset maintenance
We have crews of Cleaners that have "Red Cards" (Building OH &S Induction)
who are fully trained in performing After Builder's Cleans on sites as small as shop refurbishments or
as large as Multi Storey Building Sites.
We have people also who are licensed with "Yellow Cards" to work at heights up to 11 metres to perform cleaning.
We have staff fully trained in Hard Floor Recovery & maintenance
Terrazzo
Concrete
Vinyl
2 Pack Epoxy Seal
Parquetry
Timber
Our staff are encouraged to have their First Aid Certificate
Our people are trained in Sharps, Needle Stick & Syringe Removal
If our people suggest a course or training may that will help them progress to the next level we are happy to look at it and help them whichever way we can
STANDARD OPERATING PROCEDURES
In a lot of cases our Standard Operating Procedures have been made Site Specific
They are in place to protect our people
Also they comply with current OH&S Legislation
We also have a moral & legal obligation to protect the people around us
If we can find a way to perform a task better, safer, more efficiently we will adapt our procedures accordingly
Also we have systems in place to deal with correct rubbish and recycling procedures
PUBLIC LIABILITY INSURANCE
We have full Public Liability Insurance
OCCUPATIONAL HEALTH & SAFETY
Occupational Health & Safety is paramount to us, as well as being legally compliant, our own peace of mind in knowing that our people have minimized all risks on our worksites
While maintaining a high gloss on floors we can undergo anti slip tests & treat floors to stand up to an outside auditor’s testing procedure if required
CHEMICALS
We move into a new site with
MSDS – Material Safety Data Sheets
SOP’s – Standard Operating Procedures
Site Specific if (Required) JSA’s – Job Safety Analysis’
The Chemicals we use are at the cutting edge of the Cleaning Industry.
Dosed at predetermined rates to provide the best value for money, also the safest rate of use & being environmentally friendly
Most of these chemicals utilize cold water, thereby saving the client money
The chemicals that we use are color-coded and also have pictograms on their labels to show correct usage and minimize injury
We are constantly assessing the use of our chemicals to ensure that we are using the best chemical for that application / job
PERSONAL PROTECTIVE EQUIPMENT
We provide all Personal Protective Equipment (site specific)
This could be:
Safety Steel capped footwear
Rubber Gloves
Nitrile Gloves
Hearing Protection
Eye Protection
Dust Masks
MACHINES
One example is the Bac Pac Vacuum Cleaners that we use
These machines are ergonomic, light weight, & very efficient
Our staff are trained how to perform pre-checks to ensure the machines safety
How to safely put on, wear, operate & take off the machine to minimize injury
ELECTRICAL SAFETY
All of our machines are compliant in electrical test & tagging
CROSS CONTAMINATION CONTROL
We utilize a color code system to minimizes cross-contamination
This system takes in Mops, Buckets, and Cleaning Cloths
A colour coded cleaning system is highly recommended by health authorities. As a guide the following is legislated into NSW law;
BLUE = General Cleaning,
RED = Toilets and Bathrooms,
GREEN = Kitchens,
WHITE = Theatre,
YELLOW = Infectious
QUALITY ASSURANCE REPORTS
We conduct Quality Assurance Reports monthly
1. The results are given to the client
2. Shown to the cleaner
3. Any tasks needed are improved
4. A copy of the QAR is filed on our records
“Different eyes see different things”
Our QAR’s are another way to catch someone at doing something right
COMMUNICATIONS
My mobile phone 0423 298 127 is on all hours for any queries or questions you may have.
We use a communications book on each work site which enables the Client & Cleaner to have Daily contact
The idea of the communications book is to transmit messages such as; e.g.:
A toilet seat may need replacing
Consumables, liquid soap, toilet paper may need reordering
To catch someone doing right and giving them recognition
SCHEDULE OF TASKS
We have Site Specific Schedules to ensure that each site is maintained at its optimum presentation
QUALIFICATION DETAILS
Certificate 2 & 3 Asset Maintenance
"Red Card" Building Site OH & S
"Yellow Card" working @ Height up to 11 metres
First Aid Certificate
Service Categories
Carpet Cleaning, Commercial Cleaning, Gardeners, Lawn Mowing, Pressure Cleaner, Rubbish Removal, Window Cleaning
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