3DM Pty Ltd

---

It is owned and run by Mike Wilby who is a qualified carpenter, BSA licensed in his own right with over 20 years experience

The company was formed by Mike Wilby in response to constant requests to help get jobs finished and carry out the small "difficult" jobs which larger companies are simply not interested in , getting these jobs has resulted in people coming back to us time after time

At the core of 3DM's Service ethics are the 3 R's

Reliability ■ Reasonable Cost ■ Repeat Business

Reliability
Nobody likes to be treated with disrespect - We believe that failing to keep appointments without any contact or notice shows lack of respect for customers
We are constantly amazed to hear people telling us about contractors they wasted a whole day waiting for

Nobody likes to be lied to - we believe that telling clients one thing and doing another is dishonest and has no place in a professional company

If we are not able to take on your job and complete it within your required timeframe we will say so and recommend one of our trusted associates who may be able to

Work will always be completed to the required standards

Reasonable Cost
Everbody has a budget that they need to work within - us included , we do not claim to be the "cheapest chippies in town" , We do promise to be as competitive as possible when measured against other professional licensed contractors ,and consistently deliver quality service at reasonable cost

Repeat Business
Advertising is expensive so we don't want to have to do it! If we provide reliable service at reasonable cost we will get repeat business and remain able to keep our prices reasonable - we call this the "positive feedback loop" and is the reason we believe that adhering to our service ethics will ensure our success


How can 3DM help your business?

---

3DM's Director Mike has spent many years "on the tools" in London and Brisbane working in the the fast paced world of shop fitting and Commercial interiors he also has a broad understand of the health care industry and its special requirements

His years of experience within this industry will help answer all of your questions and take care of all of your needs.

3DM undertakes repair ,maintenance and alteration work for shops , offices, general commercial premises & medical facilities

Why choose 3DM to work on you home?

---

At 3DM we understand that peoples houses are both their homes and for many the single biggest financial investment they will ever make.

We believe that domestic customers should be given fair and honest advice at all times on:-

• What they can truly expect from all work done on their property
• How long work will take
• What the total cost should be

We have witnessed some shoddy and even hazardous work done by unlicensed contractors and urge people to check any contractors BSA licence before starting any work

Why will people make purchases in your store?

---

The Definition of Shopping
Shopping generally refers to the act of buying products. Sometimes this is done to obtain necessities such as food and clothing; sometimes it is done as a recreational activity. Recreational shopping often involves window shopping (just looking, not buying) and browsing and does not always result in a purchase.-Wikipedia 28 08 11

What will make the difference?
As a retail professional you already know the balance between profit and loss can be a fine one - a slightly higher percentage of customers through the door and a slightly higher percentage of sales can easily tip the balance in your favour

We have a strong interest in our clients achieving the right balance - the better they do the more stores they will need created

What can we do for you?
Whether it is large or small we will work with you to create the optimal space in which to do good business